ESTA Price : What does the ESTA cost？

ESTA Price : What does the ESTA cost？

Credit cards accepted

Application service fee

Fees are prepaid by credit card and are due upon completion of the application and clicking the “Pay Now” button on its fee payment page.
Payment can only be made by credit card (Visa, Master Card, JCB, American Express, Diners Club).
After entering the application information, the credit card payment page will appear to be followed.
For details on payment methods, please refer to the “Payment methods”.

Receipts

A receipt for your application fee will be sent by email.
If you like to receive a receipt, enter “Receipt requested” on the inquiry form and click “Submit.”

Cancellation

If your cancellation request was received before we begin registration of your ESTA application on the DHS (U.S. Department of Homeland Security) system based on the information you have provided, we will refund the difference in the amount of the refund, with the customer being asked to pay only 300 yen for the transaction fee.
Depending on your response to eligibility and nationality questions, we may ask you additional questions by e-mail in order to continue the application process. In this case, we will hold the application process until we receive your response. If we do not receive a response to the question within 2 weeks after we ask, your application for this service will be cancelled, and we will refund the amount of the fee you have paid, minus 300 yen transaction fee.
Once an application has been registered and its status reflected in the system, no cancellations or refunds will be accepted. The same applies when the application status is pending certification.
Due to the specifications of the DHS (Department of Homeland Security) system, it is not possible to cancel the application or the certification itself after the application for certification has been submitted.

How to submit an inquiry

About the application service

This site provides customers with full support for complex ESTA application procedures.

• Compatibility with all devices (PCs, smartphones, tablets)

  A site for smartphones is also available.
  You can complete ESTA application procedures in a large font on an easy-to-read screen.

• Support provided 24 hours/day, 365 days/year

  We provide thorough advice 365 days/year.
  How to submit an inquiry

• Ability to retry the application if the CBP site is undergoing maintenance

  Several times a week, the official application site is down for maintenance.
  If you applied through our site, we will proceed with your application procedures using the information you provided, as soon as maintenance is completed.

• Results of application provided by email

  Your application number and other information will be sent by email.

• Checkable on application details

  Inquiry of application status is available simply by entering applicant’s name, date of birth, and application ID (33digit alphanumeric) issued by this site.
  How to inquire

• Free correction of errors in registration information

  Correction or change of registration information free of charge.

  If there is an error in your name or passport number:

  Through the Contact Us form, describe the details of your correction request in the body of your inquiry after entering your name, email address, and application ID.

  If there is an error in any other information:

  Complete application procedures again from the beginning using the Application Form.

  More information on correction

• A simple, easy-to-understand application form

  While the information on the CBP site contains numerous expressions that are hard to understand, this site uses simple, easy-to-understand expressions.
  Instructions for application form

• Support for resolution of errors and irregularities arising in application procedures

UPDATE : 2024/10/04