Guide for filling out the ESTA application form – Q&A

Click on “Apply for ESTA here” to start the ESTA application.

Last Name/First Name must be entered in capital alphabet as it appears in your passport. Please be careful not to enter last name/first name backwards or misspell it. If you have an alias/alternate name, please check the “Do you have any aliases?” box and enter the relevant name.
If you fall under any of the nationalities listed below, an optional field for entering a “Personal Identification Number” will appear. It can be left open if it is unknown though if you are a Taiwanese citizen, you are required to enter your personal identification number (one English letter and nine digits as shown in your passport).
Belgium(BEL), Brunei(BRN), Chile(CHL), Croatia(HRV), Czech republic(CZE), Estonia(EST), Germany(DEU), Greece(GRC), Hungary(HUN), Luxembourg(LUX), Malta(MLT), Monaco(MCO), Netherlands(NLD), Portugal(PRT), Singapore(SGP), Slovakia(SVK), Slovenia(SVN), South Korea(KOR), Spain(ESP), Taiwan(TWN), CROATIA(HRV)

Please be careful not to enter your e-mail address incorrectly.
After your application is completed, this site will send you an “Application Receipt Completion E-mail” and a “Travel Authorization Approval/Rejection E-mail”. Please note that free email and mobile device email users may not be able to receive the email, for example, it may be sorted into a spam folder.

Select your Country and enter all subsequent addresses in English letters. Enter the address where the applicant currently resides, not the permanent address of the family register.

Please upload an image of the entire face photo page of your passport and enter the exact information provided in the passport.
After acceptance of application, you may be requested to re-submit the form if the whole facial photograph page is not included or, letters and image cannot be identified correctly because of the refection of the light. Also, please be aware that there are many mistakes in the selection of “issue date” and “expiration date”.

If you have been issued a passport or national identity card by any countries other than the one indicated “Country of Citizenship” under the applicant information, select “Yes” and enter the issuing country, document type, document number and expiration date. If you do not know the ID number and expiration date, you may write “UNKNOWN” or select “UNKNOWN”.

Please enter your place of birth. You can leave this blank if you are not sure.

If you hold nationality or citizenship of a country other than the one selected in the Nationality section of the applicant information, please select “Yes” for “Do you currently possess any other nationality?” and select your nationality and the circumstances of acquisition (by birth / through parents /naturalization / other).
Also, if you have held a nationality or citizenship other than the country you selected in the nationality field of the applicant information in the past, select “Yes” in ” Have you ever possessed any other nationality?” and select “Nationality held in the past,” “Date of acquisition of other nationality,” and “Date of renunciation of other nationality.” For “Date of acquisition of other nationality” and “Date of renunciation of other nationality,” please select from left to right in order of day/month/year.

If you are a member of the CBP Global Entry/NEXUS/SENTRI Program, select “Yes” and enter your 9-digit PASS ID. If you do not know, please choose “No”.
For more information on CBP Global Entry/NEXUS/SENTRI, please see here.

Select “Yes” if you are connecting in the US, and select “No” if you are staying in the United States. If you select “No”, the message “Do you want to register your stay address and phone number?” is displayed. If you know the details of your staying, please select “Yes” and fill in the name, address and phone number of your stay. You may leave blank any item you are unsure about. If you are undecided about where to stay, please select “No”. Details for how to fill out address in US are shown here.

Select “Yes” if you have been working or have work experience in the past,and answer either employment status or employer name (workplace). Enter the employer’s address, phone number, and job title within your knowledge. If you don’t know, you can leave it blank. If you have no work experience, please select “No.”

If you want to register a SNS account that you are using now or one in the past, select “Yes” and enter the name of the SNS and your account name. If you are not using SNS or do not wish to register, select “No”.

Select “Yes” to register emergency contact information. Enter information about family members, friends, and work locations that can be contacted in an emergency.
More information for entering emergency contacts, please check here.

Those who registering parents’ names,select “Yes” and enter them in Roman alphabets. You may enter the name(s) of your biological parents, adoptive parents, step-parents, or guardians. Select “No” if you do not know the name(s) of one or both of your parent(s), or do not wish to register.

Read all nine questions carefully and answer “Yes” or “No”.
If you answer “Yes” to any of the questions, you will not be allowed to travel to the US by ESTA. Please read the question and answer it correctly.

Please review the “Disclaimer” and “Terms of Conditions” and check the “agree” box.