When unable to confirm ESTA registration
Some reasons are thought about if the status of the registration could not be confirmed after completing the application for ESTA. Detailed explanation of the reasons and the countermeasure will be followed.
About the official ESTA application website
Explanation of the official ESTA application website operated by US Customs and Border Protection (CBP), one branch of The Department of Homeland Security.
Group / family application
On the official Customs and Border Protection website, you can apply ESTA as a group, not just as an individual. This page explains the group application process. Please check here for family trips.
What to do if ESTA authorization is refused
Due to the threat of global terrorism and other factors, ESTA screening procedures are becoming increasingly strict. This page describes what to do if your authorization to visit the U.S. is refused.
Passport types and conditions
Do you have, or have you applied for, a passport? You can apply for passport renewal beginning one year prior to your passport’s expiration date. Please check your passport details.
ESTA application for changing flights
Even for a short time transfer, everyone is required to have ESTA authorization with no exception if entering the US. Please make sure not to forget to apply for it if you have a transit in the US.
The U.S. embassy and ESTA
ESTA application is outside the jurisdiction of American embassy. Please contact US Customs and Border Protection (CBP) for any inquiries regarding ESTA.
Applying for ESTA from your smartphone
ESTA can also be applied from a smartphone. This page describes how to apply for ESTA from your smartphone, for those without personal computers at home or those who would prefer to apply by smartphone.
How many days in advance should I apply for ESTA?
ESTA review results will be notified quickly. While normally screening results are provided within 72 hours, it is recommended to apply for ESTA as soon as your traveling dates to the U. S. become concrete.
Letter of consent to travel to the U.S. for a minor
A letter of consent to travel is requested for a minor traveling to the U.S. alone or with only one parent. If you are a guardian, please check before your child travels.
About the Customs and Border Protection Global Entry Program
The Global Entry (GE) Program is an immigration pre-screening program developed by U.S. Customs and Border Protection.
Authorization pending
Result of the ESTA application will be grouped into three patterns. Please take a look at this page before re-applying for ESTA in case your travel authorization status became on hold.
ESTA renewal
This page describes how to renew an expired ESTA authorization. Note that procedures differ depending on the status of your authorization and your purpose for renewal.
About ESTA expiration
This page describes how to revise the content of an ESTA application and reapply if you have noticed a mistake in your registration information after completion of the ESTA application process.
Regards to ESTA Application for U.K. and Ireland Citizens
By FAQ, introducing points when U.K. and Ireland Citizens applying for ESTA. Check outlines before apply for ESTA.